Same-day appliance repair across Nairobi

Washing machines, fridges, cookers, ovens and more, fixed at home or the office by certified technicians, with genuine parts and a warranty on every job.

See all services Call 0725 570 499

Certified technicians, genuine parts

Free diagnosis, a clear quote before any work begins, and a warranty covering both parts and workmanship on every repair.

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Services List

Ten appliance categories, one team of experienced technicians

About us

Appliance repair you can trust, right where you are

Technician servicing a washing machine in a Nairobi home

Certified, background-checked technicians

Warranty on every completed repair

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Why choose us

Our main differences

Certified Technicians
Certified Technicians

Trained and experienced on all major appliance brands sold in Kenya.

Fast Response
Fast Response Time

Book before 2:00 PM and we'll usually reach you the very same day.

Warranty Backed
Warranty Backed

Every repair carries a warranty on parts and workmanship.

Citywide Coverage
Citywide Coverage

On-site visits across Nairobi, so bulky appliances stay put.

Our statistics so far

  • 500 Happy customers served
  • 5 Years of experience
  • 95 First-visit fix rate %
  • 10 Appliance categories covered

What we stand for

A few words from the team

Blog

Guides and advice for our Nairobi customers

Frequently asked questions

Answers to what customers ask us most

Do you charge for a diagnosis if I don't proceed with the repair?
A small diagnosis fee applies for the technician's visit and assessment. If you go ahead with the repair on the same visit, this fee is deducted from the final invoice.
How fast can a technician reach me?
Most bookings made before 2:00 PM are attended to the same day. Areas further from Westlands may be scheduled for early the following morning.
Do you use genuine spare parts?
Yes. Every part fitted is genuine or an approved equivalent, and the parts fitted are covered under the workmanship warranty issued for the job.
Is there a warranty on completed repairs?
Every completed repair carries a warranty covering both the part fitted and the technician's workmanship, with the exact period confirmed on your invoice.
Which appliance brands do you repair?
Our technicians are trained across all major brands sold in Kenya, including Samsung, LG, Bosch, Hisense, Ramtons, Von Hotpoint and many others listed above.
Do you repair both gas and electric appliances?
Yes, our technicians handle gas cookers, electric cookers, and dual-fuel appliances, along with fully electric units such as fridges, washers and ovens.
Can you come to my office instead of my home?
Absolutely. We attend to bulky appliances wherever they are installed, whether that is a home, an office kitchen, or a commercial facility.
What areas of Nairobi do you cover?
We cover Nairobi and its surrounding suburbs. If you are unsure whether your area is covered, call us and we'll confirm before booking a visit.
How do I know what the repair will cost before booking?
Call or email us with a description of the fault and the appliance model, and our team will give you an estimate before a technician is dispatched.
Do you offer emergency or after-hours repairs?
We operate extended hours seven days a week. For urgent faults outside normal hours, call us directly and we'll advise on the soonest available slot.
What payment methods do you accept?
We accept M-Pesa, bank transfer and cash on completion of the job, with an itemised invoice provided for every repair carried out.
Will the technician bring the spare parts needed?
Common spare parts are carried in our service vehicles, so most repairs are completed on the first visit without needing to reorder anything.
What if my appliance can't be repaired on-site?
If a fault requires workshop tools or a part that must be sourced, the technician will explain the process and timeline before removing the appliance.
Do you service both residential and commercial clients?
Yes, we work with individual households as well as offices, restaurants and other commercial premises with a higher volume of appliances.
How often should an appliance be serviced to avoid breakdowns?
Most household appliances benefit from a maintenance check every six to twelve months, which helps catch small issues before they become costly repairs.
Do you offer a call-out or standby maintenance contract?
Yes, we offer scheduled maintenance arrangements for households and offices with multiple appliances. Call us to discuss a plan suited to your needs.
Are your technicians background-checked?
Yes, every technician dispatched to your home or office is certified and background-checked before joining our team.
Can I get a quote over WhatsApp?
Yes, send us a message on WhatsApp describing the fault and appliance model, and our team will respond with guidance and an estimate.
What happens if the same fault recurs after a repair?
If the same fault recurs within the warranty period, contact us and the technician will return to assess and correct it at no extra charge.
Do you sell spare parts separately, without a repair visit?
In most cases spare parts are supplied and fitted as part of a repair visit. Call us to check if a specific part can be supplied on its own.

READY WHEN YOUR APPLIANCE IS NOT?

Do not let a broken appliance disrupt your routine.
Our technicians are ready, fast and efficiently.

Machine Repair Nairobi technician

Pricing guide

What to expect before a technician is booked

Fault Diagnosis Fee

From KES 500

Covers the technician's visit, inspection and a clear explanation of the fault. Deducted from your invoice if the repair goes ahead on the same visit.

Estimate Repair Costs

KES 1,500 – 8,000

Varies by appliance type, fault severity and parts required. Quoted upfront once the diagnosis is complete, before any repair work begins.

Appliance Maintenance Charges

From KES 2,000

Routine servicing per visit, covering cleaning, inspection and minor adjustments that help prevent breakdowns between repairs.

These figures are estimates only. Actual costs depend on the appliance model, fault severity and parts required, and can be confirmed by calling or emailing us with a detailed description of the issue.